LOGISTICS
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A NORVA truck, container vessel and freighter aircraft at a port terminal at sunrise.

Services

What we do, and what each service includes.

Every service. Take one of them or the whole movement — either way it is one team, one quotation and one invoice.

Cargo pallets being loaded into a NORVA freighter aircraft at sunrise.

Service 01

Air freight

We provide fast, reliable and cost-effective air freight solutions for time-sensitive shipments. Our experienced team handles a wide range of commodities, including general cargo, perishables, dangerous goods, oversized cargo, high-value shipments and AOG (Aircraft on Ground) cargo, ensuring smooth handling and timely delivery worldwide.

How it works

  • Shipment inquiry
  • Quotation & booking
  • Packaging & preparation
  • Pickup & cargo handling

Good to know — Charged on actual or volumetric weight, whichever is greater. Send dimensions with the weight and the quotation is right first time.

How it works for air freight
A NORVA container vessel alongside at a port terminal.

Service 02

Sea freight

We provide reliable, flexible and cost-effective sea freight solutions for shipments of all sizes. Our experienced team handles FCL, LCL, breakbulk, project cargo, oversized cargo and specialised shipments, ensuring smooth coordination and timely delivery from origin to destination.

How it works

  • Shipment inquiry
  • Quotation & booking
  • Packaging & preparation
  • Cargo collection & handling

Good to know — Free time at destination is limited, and storage and detention start once it runs out. We tell you what it is before you book.

How it works for sea freight
A NORVA truck and trailer on the road at sunrise.

Service 03

Land freight

We provide reliable, flexible and cost-effective land freight solutions across the GCC and the Middle East. Our services cover general cargo, full truckload (FTL), less than truckload (LTL), oversized cargo and specialised shipments, with efficient transportation from origin to destination.

How it works

  • Shipment inquiry
  • Quotation & booking
  • Packaging & preparation
  • Pickup & cargo handling

Good to know — Tell us about restricted access, no forklift, or a fixed delivery window. It changes the vehicle, and it is cheaper to know in advance.

How it works for land freight
A NORVA courier van in Dubai with the city skyline behind.

Service 04

Couriers

We provide reliable and efficient import and export courier solutions for documents, parcels, samples and commercial shipments. Our team manages the complete shipment process, including pickup, transportation, documentation, customs clearance and final delivery, ensuring smooth and compliant movement across the UAE and international destinations.

How it works

  • Shipment assessment
  • Pickup & booking
  • Packaging & labelling
  • Documentation

Good to know — A parcel crossing a border still needs a correct description and value. Vague descriptions are the most common reason one is held.

How it works for couriers
A NORVA customs desk at a terminal, declarations being processed.

Service 05

Customs clearance

We provide professional and efficient customs brokerage solutions to ensure the smooth, compliant and timely movement of cargo. Our experienced team manages customs procedures, documentation, declarations, permits and clearance requirements for imports and exports across the UAE.

How it works

  • Shipment assessment
  • Document verification
  • Customs declaration
  • Duty & tax assessment

Good to know — We give you the correct classification even where a cheaper one exists. A duty saving that does not survive an audit is not a saving.

How it works for customs clearance
Racking inside a NORVA warehouse.

Service 06

Warehousing & supply chain

We provide flexible and efficient warehousing and supply chain solutions to support secure storage, inventory management, cargo handling and distribution. Our facilities include general warehousing, cold storage and dedicated dangerous goods storage facilities, subject to the applicable safety and regulatory requirements.

How it works

  • Inbound receiving
  • Storage facilities
  • Inventory management
  • Cargo handling

Good to know — Charged by space used and time held. Cold storage and dangerous goods storage depend on the commodity and its class, so tell us both up front and the quotation reflects what you actually use.

How it works for warehousing
A NORVA truck, container vessel and freighter aircraft at a port terminal, cargo moving between them.

Service 07

Transshipment

We provide efficient and reliable transshipment solutions for cargo moving through the UAE to its final destination. Our team coordinates cargo handling, documentation, customs procedures, storage and onward transportation to ensure smooth and timely transit.

How it works

  • Shipment assessment
  • Arrival coordination
  • Documentation
  • Customs processing

Good to know — Transit cargo stays under customs control while it is here. Tell us the final destination at the outset — it decides which transit procedure applies.

How it works for transshipment

Common questions

Before you send an enquiry.

If something is not covered here, ask. A short question now usually saves a round of emails later.

Collection address, delivery address, a plain description of the goods, gross weight and dimensions (or container type), and the date the cargo is ready. Tell us as well whether you need customs clearance, storage or packing.

Yes. Customs clearance can be booked on its own. We will need the transport document, the commercial invoice, the packing list and any permits that apply to the goods.

Carrier liability is limited and is not the same as insuring your cargo. Cargo insurance can be arranged on request and is quoted separately so you can see exactly what it costs and what it covers.

Check your shipment

Tell us where it starts
and where it ends.

We will confirm whether we can handle it, how it would move and what it costs.

Contact us